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Find resources, tutorials, and contact information to help you get the most out of Daniel Newman Racing.

FAQSupport & Tickets

How do I reply to a closed support ticket?

Reopen a closed ticket by adding a comment and continuing the conversation.

Closed tickets stay visible in your support dashboard and can be reopened at any time by replying to them.

To reply to (and reopen) a closed ticket:

  1. Go to Dashboard > Support
  2. Open the closed ticket from your list (use filters to show closed tickets if needed)
  3. Add a new comment in the reply box
  4. Submit — the ticket is automatically reopened for admin review

You'll receive a notification (email and in-app bell) when an admin responds. If a closed ticket is more than 14 days old and you reply by email, a new linked ticket is opened instead so the admin team starts fresh.

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Still need help?

Open a ticket and we'll get back to you with the article context attached.

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Contact DNR

Partnerships, enterprise, press and general enquiries. For help with a product, open a support ticket.

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What Happens Next

A support ticket is tracked in your account. You can read replies, add to it and see its status there, instead of hunting through your sent folder. Anything else sent through this form reaches us by email.

Direct Email
support@danielnewmanracing.com