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Support

Find resources, tutorials, and contact information to help you get the most out of Daniel Newman Racing.

FAQSupport & Tickets

How do I file a support ticket?

File a support ticket from your dashboard.

File a support ticket directly from your dashboard:

  1. Sign in and navigate to Dashboard > Support
  2. Click New ticket
  3. Fill in a clear subject, choose the most appropriate category, and write a detailed description of the issue
  4. (Optional) Attach files such as screenshots, PDFs, plain-text logs, or Word documents — up to 10 MB per file, with a maximum of 5 attachments per ticket
  5. Click Submit

The more context you provide up front (steps to reproduce, plugin version, hardware, screenshots), the faster the support team can help.

Related Content

FAQ

What's the expected response time on a support ticket?

FAQ

What file types and sizes can I attach to a support ticket?

FAQ

How do I reply to a closed support ticket?

Still need help?

Open a ticket and we'll get back to you with the article context attached.

Contact support

Contact DNR

Partnerships, enterprise, press and general enquiries. For help with a product, open a support ticket.

Need help with something?

A ticket gets you a faster and better answer

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What Happens Next

A support ticket is tracked in your account. You can read replies, add to it and see its status there, instead of hunting through your sent folder. Anything else sent through this form reaches us by email.

Direct Email
support@danielnewmanracing.com